← Back to FullRev

FullRev Terms of Service

Last updated: 20 July 2026

These Terms of Service (the "Terms") govern your access to and use of FullRev, including the FullRev mobile app for iOS and Android and the website at https://fullrev.app (together, the "Service"). The Service is operated by FrameLogic Limited, a company registered in England and Wales (company number 17193146), whose registered office is at 58 Rochester Avenue, Feltham, England, TW13 4EJ ("FrameLogic", "we", "us" or "our").

FullRev is a community platform for car enthusiasts in the United Kingdom. It helps members discover and attend car events (gatherings, meets and shows), follow other members, showcase their vehicle builds and send each other direct messages.

Please read these Terms carefully. They contain important provisions about real-world safety and events, about the limits of our liability, and about your responsibilities. Section 8 (Real-world safety and events) and Section 13 (Disclaimers and limitation of liability) are particularly important and you should read them in full.

1. Acceptance of these Terms

By creating a FullRev account, or by accessing or using the Service in any way, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

These Terms form a legally binding contract between you and FrameLogic Limited. If you are using the Service on behalf of a business (for example as an event organiser or a shop), you confirm that you have authority to bind that business, and references to "you" include that business.

The following documents also apply to your use of the Service and form part of your agreement with us:

If there is any conflict between these Terms and one of those documents on a specific point, the more specific document governs that point.

2. Eligibility (strictly 18 or over)

The Service is strictly for adults. You may only create an account or use the Service if you are aged 18 or over.

FullRev is not directed at children, and we do not knowingly collect personal data from anyone under 18. We operate an age gate at sign-up that is designed to be a proportionate and effective measure to keep under-18s off the platform, consistent with the age-assurance expectations under the Online Safety Act 2023 (see Section 6). By using the Service you confirm that you are at least 18 years old. If we believe that you are under 18, we may suspend or close your account and delete your data.

You must also be legally capable of entering into a binding contract with us, and you must not be barred from using the Service under the laws of the United Kingdom or any other applicable jurisdiction.

3. Your account

To use most features of the Service you need an account. When you register, you provide an email address and choose a password (authentication is handled by Google Firebase Authentication; FullRev never stores your raw password), together with a display name and a handle. You may instead sign in with Apple or Google, which shares limited profile information with us so that we can create and identify your account.

You agree to:

You are responsible for all activity that takes place under your account, except to the extent that activity results from our breach of these Terms or our failure to maintain reasonable security. You may not create an account using someone else's identity, impersonate another person, or create an account if we have previously suspended or banned you.

4. Your content and the licence you grant us

You may post, upload or share content through the Service, including your bio, profile photo, vehicle builds (make, model, BHP, modifications and photos), your approximate location (a town or county that you choose, not precise GPS), event listings and RSVPs, and direct messages ("Your Content").

You keep ownership of Your Content. We do not claim ownership of anything you create.

To run the Service, we need your permission to handle Your Content. You therefore grant FrameLogic a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, copy, reproduce, adapt (for example to resize or re-encode images), publish, display and distribute Your Content, but only for the purposes of operating, providing, securing, improving and promoting the Service. For example, this licence lets us show your garage and event listings to other members, deliver your messages, and create previews and thumbnails.

This licence is limited to running the Service. It does not let us sell Your Content or use it in external advertising without your separate agreement. The licence ends when you delete the relevant content or close your account, except that:

You are responsible for Your Content. You confirm that you own it or have the rights needed to post it, that it does not infringe anyone else's rights, and that it complies with these Terms and the Acceptable Use Policy.

4.1 Direct messages and encryption

Direct messages between members are end-to-end encrypted using X25519 key exchange and AES-GCM. This means that FullRev and its providers cannot read the content of your messages. We do process message metadata, such as who is messaging whom and when, because we need this to deliver messages and run the Service.

Because we cannot read message content, we cannot moderate it in the same way as content posted publicly, and we cannot recover message content for you if you lose access to it (for example if you lose your device or keys). You remain responsible for the messages you send, and the Acceptable Use Policy still applies to your conduct in direct messages.

4.2 Feedback

If you send us ideas, suggestions or feedback about the Service, you agree that we may use them without restriction and without any obligation to you.

5. Acceptable use

You must use the Service lawfully and respectfully. Our Acceptable Use Policy sets out in detail what is and is not allowed, including rules against harassment, hate speech, illegal content, fraud, spam, encouraging dangerous or illegal driving, and misuse of other members' data. By using the Service you agree to comply with the Acceptable Use Policy, which is incorporated into these Terms.

We may remove content, restrict features, or suspend or close accounts that breach the Acceptable Use Policy, as described in Section 12.

6. Online safety

FullRev is a user-to-user service. We take our duties under the Online Safety Act 2023 seriously and aim to provide a service that protects adult users from illegal content and from content that breaches our rules.

Because the Service is strictly for users aged 18 or over, a central part of our approach is keeping under-18s off the platform. The age gate described in Section 2 forms part of our approach to keeping under-18s off the platform, alongside our wider safety duties. We keep our age-assurance measures under review against the Online Safety Act 2023 and Ofcom's expectations, and will strengthen them, including by adopting more robust age-assurance methods, if we identify a risk of under-18s accessing the Service. We carry out and keep under review risk assessments covering illegal content and the risks to which our users may be exposed, and we operate reporting and complaints mechanisms, take proportionate steps to assess and manage safety risks, and act on reports of illegal or prohibited content in line with the Acceptable Use Policy and applicable law. If our age assurance suggests, or we otherwise believe, that a user is under 18, we may take action under Section 2 and Section 12.

You can report content or behaviour, and contact us about safety concerns, using the in-app reporting tools or by emailing hello@fullrev.app.

7. Intellectual property in the Service

The Service itself, including the FullRev name and branding, the app and website, their design, software, text, graphics and other materials that we provide (but excluding Your Content and other members' content), is owned by or licensed to FrameLogic Limited and is protected by intellectual property laws.

We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to use the Service for your own personal, non-commercial enjoyment, or, where you are an organiser or shop using paid features, for the permitted business purposes set out in the Paid Services terms. You must not:

8. Real-world safety and events

Please read this section carefully.

FullRev is a platform that helps people discover and organise car events and connect with one another. We are not the organiser of any event listed on the Service, and we are not a party to any arrangement, meeting or transaction between members.

In particular:

To the fullest extent permitted by law, FrameLogic is not responsible or liable for events, for the conduct of organisers or members, or for any interaction, dispute, loss, injury or damage arising out of or in connection with events you discover through the Service or people you meet through it. Nothing in this section limits any liability that cannot be excluded by law, as explained in Section 13.

If you organise an event using the Service, you are solely responsible for it, including any permissions, licences, insurance, health and safety, and legal compliance it requires, and you agree to the indemnity in Section 14.

9. Paid and premium services

The core FullRev community is free to use. We also offer, or will soon offer, paid features. These include FullRev Pro, an optional subscription that unlocks extra features for members (for example larger crews and an unlimited garage), and may in future include further tools for organisers and shops, as well as ticketed events. Card payments on the web will be processed by Stripe, and in-app purchases will be processed through the Apple App Store and Google Play.

The detailed terms for paid features, including prices, billing cycles, renewals, cancellation and refunds, are set out in the Paid Services terms, which apply when you buy a paid feature. All prices are in GBP unless stated otherwise.

Because paid features are sold to you at a distance and online, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply where you buy as a consumer. Before you are bound by a paid contract, we (or, for in-app purchases, the relevant app store) will give you the pre-contract information those Regulations require, including the main characteristics, the total price, and details of your cancellation rights. You normally have a 14-day cooling-off period during which you may cancel a distance contract for a paid feature and receive a refund, subject to the exceptions in those Regulations. In particular, where you ask us to begin supplying digital content or a paid service during the cooling-off period and you acknowledge that you will lose your right to cancel once supply has begun (for example, you start using a Pro feature immediately), your 14-day right may be lost or reduced as the law allows. Full detail of how to cancel, and any deductions or exceptions, is set out in the Paid Services terms. These statutory cancellation rights are separate from, and additional to, any voluntary refund policy we offer and to your rights under the Consumer Rights Act 2015 (see Section 13).

Where an event is ticketed, the event organiser is the seller of the ticket. FullRev only facilitates the sale. Your contract for a ticket is with the organiser, and the organiser is responsible for the event, the ticket, admission, and any refunds or cancellations relating to it, including any cancellation rights that apply to ticketed events. We will tell you who the organiser is at the point of sale.

We may add, change, suspend or remove paid features from time to time. Where we make a material change to a paid feature you are paying for, we will give you reasonable notice and, where the law requires, an appropriate remedy.

10. Push notifications

The Service can send push notifications to your device using Apple Push Notification service (APNs) and Firebase Cloud Messaging. These may include messages, follows, event updates and other activity. Where any push notification or other electronic message is sent for direct marketing purposes, we will do so only in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR), including obtaining your consent where PECR requires it. You can turn push notifications off at any time in the app settings or your device settings.

11. Advertising and partner features

FullRev is not ad-supported today. We may introduce advertising, sponsorship and partner features in the future. If we do, we will give appropriate notice and, where the law requires it, obtain your consent. In particular, any electronic marketing (such as marketing emails or marketing push notifications) and any use of cookies or similar technologies that store or access information on your device will be handled in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and, where personal data is involved, the UK GDPR and the Data Protection Act 2018. Any such features will be operated in line with these Terms, our Privacy Policy and applicable law.

12. Suspension and termination

By you. You can stop using the Service at any time. You can delete your account in-app, which erases your data as described in our Privacy Policy. Some information may be retained where we are required or permitted to keep it by law.

By us. We may suspend, restrict or close your account, or remove content, if:

Where it is reasonable and lawful to do so, we will give you notice and, where appropriate, an opportunity to put things right. Where the breach is serious, or where we are required to act immediately for legal or safety reasons, we may act without prior notice.

We may also suspend or withdraw all or part of the Service, for example for maintenance, or discontinue the Service, giving you reasonable notice where we can.

On termination, your right to use the Service ends. Sections that by their nature should survive (including Sections 4, 4.2, 7, 8, 13, 14, 16, 17 and 18) will continue to apply.

13. Disclaimers and limitation of liability

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so. In particular, we do not limit or exclude our liability for:

If you are using the Service as a consumer, you have legal rights under the Consumer Rights Act 2015 and other consumer protection law that these Terms do not affect, and nothing in these Terms limits those rights. In particular, where we supply digital content or a digital or other service to you, the Consumer Rights Act 2015 gives you statutory rights that the content and service will be of satisfactory quality, fit for any particular purpose you have made known to us, and as described, together with statutory remedies (such as repair, replacement, a price reduction or a refund) if they are not. The Consumer Rights Act 2015 also protects you against unfair contract terms: any term of these Terms that would be unfair under that Act is not binding on you, and the rest of these Terms will continue to apply so far as it is fair and lawful to do so.

Subject to the paragraphs above, and to the fullest extent permitted by law:

If you are a business user, we are not liable for loss of profit, loss of business, business interruption, loss of goodwill, or loss of or damage to data, and our total liability to a business user arising out of or in connection with these Terms and the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of the total amount you paid to FrameLogic for the Service in the 12 months before the event giving rise to the claim, or one hundred pounds (GBP 100).

If you are a consumer, the following applies instead. Subject always to the first two paragraphs of this section, where we breach these Terms or are negligent, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. We do not seek to cap our liability to you as a consumer at a fixed figure where the loss results from our breach, and the GBP 100 figure above does not apply to consumers; instead our liability to you is determined by law. We do not exclude or restrict our liability for loss of or damage to your data to the extent that loss is caused by our breach or our failure to use reasonable care and skill, although you remain responsible for keeping your own copies of content where you can (and you accept that, as explained in Section 4.1, we cannot recover end-to-end encrypted message content for you).

14. Indemnity

If you use the Service other than as a consumer (for example as an organiser or a shop), you agree to indemnify and hold harmless FrameLogic Limited, and its officers and employees, against any claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with:

This indemnity does not apply to consumers, and does not apply to the extent the loss is caused by our own breach or negligence.

15. Changes to the Service and to these Terms

We may update these Terms from time to time, for example to reflect new features, changes in the law, or changes to how the Service works. When we make changes, we will update the "Last updated" date at the top of this document and, where the changes are material, we will give you reasonable notice (for example by in-app notice or email).

Changes do not apply retrospectively. If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not agree to a change, you should stop using the Service and may close your account.

16. General

17. Governing law, jurisdiction and dispute resolution

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), are governed by the law of England and Wales.

You and FrameLogic agree that the courts of England and Wales have jurisdiction to settle any such dispute or claim. If you are a consumer resident in another part of the United Kingdom, you may also bring proceedings in the courts of the part of the United Kingdom in which you live, and nothing in this section affects your statutory rights as a consumer.

Alternative dispute resolution (ADR) is a way of resolving disagreements without going to court. We are not currently a member of, and do not currently take part in, any ADR scheme. If we cannot resolve a complaint with you through our own complaints process (see Section 18), you remain free to bring a claim in the courts as set out above. If we join an ADR scheme in the future, or if the law requires us to direct you to a particular ADR provider in connection with a paid feature, we will tell you which scheme or provider applies and how to use it.

18. How to contact us and how to complain

For general enquiries, including questions about these Terms, account issues, safety concerns and complaints, contact us at hello@fullrev.app.

For data-protection and privacy matters, contact us at privacy@fullrev.app. Our Privacy Policy explains your rights under the UK GDPR and the Data Protection Act 2018 and how to raise a concern, including your right to complain to the Information Commissioner's Office (ICO).

We aim to acknowledge complaints within 5 working days of receiving them and to provide a substantive response, or a clear update on our progress, within 30 days. If we need longer to investigate a complex complaint, we will tell you why and give you a revised timescale. To help us investigate, please give us enough detail (including any relevant usernames, event listings or dates) when you contact us.

FrameLogic Limited, registered in England and Wales, company number 17193146, registered office 58 Rochester Avenue, Feltham, England, TW13 4EJ.